9 Rooivink Street, Bromhof, Randburg info@flowertime.co.za 082 472 9159

Terms And Conditions

Welcome to It’s Flowertime


The It’s Flowertime website is operated by It’s Flowertime Florists


Contact Us

  9 Rooivink Street, Bromhof, Randburg


082 472 9159
082 373 3029


Terms and Conditions of Use


This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.




All prices quoted are subject to change at any time at the discretion of It’s Flowertime. All prices are quoted in South African Rands (ZAR, R). It’s Flowertime reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and do not include postage and handling. Postage and handling costs will be calculated when completing the order.


License and Site Access


Access to the It’s Flowertime website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere apart from www.flowertime.co.za unless written permission has been granted by It’s Flowertime. You are granted access to It’s Flowertime website under the condition that you will not interfere, or attempt to interfere with any of the content.


Limitation of Liability


Under no circumstances, including, but not limited to, negligence, shall It’s Flowertime be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.


Law and Jurisdiction


These Terms and any matter relating to this Site will be governed by South African Law and the South African courts shall have non-exclusive jurisdiction in respect of them.


Return and Refunds policy


The provision of goods and services by It’s Flowertime is subject to availability. In cases of unavailability, It’s Flowertime will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.


Customer Privacy policy


It’s Flowertime shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services.


Payment options accepted


Payment may be made via Visa and MasterCard.


Card acquiring and security


Card transactions will be acquired for It’s Flowertime via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


Customer details separate from card details


Customer details will be stored by It’s Flowertime separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.


Merchant Outlet country and transaction currency


The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).




It’s Flowertime takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.




All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of It’s Flowertime and protected by South African and International copyright laws.


No part of this website may be reproduced without the express, written permission of It’s Flowertime.